when you add logo_full image to your account then we will include it in the emails we send to your contacts for surveys to help increase the likelihood of getting a response from your contacts. IMG_2144.png253 KB
Platform Update – System Reliability & Survey Export Features
Update
We're excited to share the latest improvements we've made to your platform over the past two weeks! Here's what's new:
🛡️ Enhanced System Reliability We've implemented powerful new monitoring and protection systems to ensure your platform runs smoothly: Smart System Monitoring: New dashboard tools help us proactively identify and prevent issues before they affect your experience. Improved Job Processing: Background tasks like data syncing and email sending now have better error handling and recovery mechanisms. Enhanced Stability: We've added circuit breaker technology that automatically protects the system during high-load periods, ensuring consistent performance.
📊 Survey System Improvements We've made significant enhancements to make survey management even easier: Complete Survey Lifecycle Management: From creation to completion, surveys now have better tracking and validation throughout their entire journey. Enhanced Contact Display: Survey administrators can now view and manage participant contacts more efficiently. Improved Response Tracking: Better visibility into survey completion rates and participant engagement. Streamlined Validation: Smarter checks ensure survey data integrity and participant eligibility.
📈 New Export Capabilities CSV & Excel Export: You can now export your survey responses in both CSV and Excel formats, making it easier to analyze your data in your preferred tools. Complete Data Export: All response values are now included in exports, giving you comprehensive access to your survey data.
📧 Email & Communication Enhancements We've refined the email experience for better engagement: Improved Email Links: Fixed issues with survey invitation links to ensure participants can always access surveys smoothly. Better Subject Lines: Optimized email subject lines for improved open and click-through rates. Enhanced Delivery Tracking: More reliable monitoring of email delivery status and participant engagement.
🔗 Integration & Webhook Improvements Advanced Webhook Management: New admin interface for managing inbound webhooks and email tracking. Enhanced Data Syncing: Improved integration with external services for more reliable data synchronization. Better Performance: Optimized background processing for faster data updates and improved system responsiveness.
🎨 User Experience Refinements Cleaner Interface: Removed unnecessary visual elements for a more streamlined experience. Fixed Contact Forms: Resolved issues with contact management forms for smoother data entry. Enhanced Dashboard Performance: Faster loading times and improved responsiveness across the platform.
📈 What This Means for You More Reliable Service: Advanced monitoring and protection systems ensure consistent platform availability. Better Data Access: New export options give you complete control over your survey data. Improved Survey Management: Enhanced lifecycle tracking makes it easier to manage surveys from start to finish. Faster Performance: System optimizations mean quicker response times and smoother workflows. Enhanced Communication: Better email delivery and tracking help you stay connected with your participants.
🚀 Looking Ahead These improvements lay the groundwork for exciting new features coming soon. We're continuously working to make your survey and data management experience better, faster, and more reliable. As always, if you have questions about these updates or need help exploring the new features, our support team is ready to assist!
We're committed to providing you with the best possible platform experience. Thank you for your continued trust in our service.
Platform Update – Major Enhancements & New Features
New
We’re excited to share the latest improvements we’ve made to your platform since our last update in August! Here’s what’s new:
🎯 New Survey System We’ve launched a brand new survey system designed to make surveys easier and more effective:
Enhanced Contact Management: Import contacts seamlessly with improved CSV uploads and flexible column mapping.
Smart Analytics: New charts and reporting features help you understand your results at a glance.
Calendar Integration: Schedule and track survey events with a built-in calendar view.
Streamlined Forms: Public survey forms now provide a smoother, more intuitive experience for participants.
🤖 AI-Powered Features We’ve added intelligent tools to help you work smarter:
Smart Document Search: Upload documents and instantly ask questions about their content.
AI Chat Assistant: Get help, guidance, and insights through our conversational AI interface.
Content Analysis: Automatic processing of your data to surface meaningful insights.
Web Page Analysis: Extract and analyze information directly from web pages.
🔧 Technical Improvements We’ve made behind-the-scenes enhancements for a faster, more reliable experience:
Performance Boosts: Optimized data processing for quicker response times.
Real-Time Email Tracking: Instantly see when emails are delivered, opened, clicked, or bounced.
Enhanced Security: Stronger authentication and data protection.
Mobile Experience: More responsive across all devices.
Bug Fixes: Numerous issues resolved for smoother operation.
🎨 User Interface Updates Your workspace looks and feels better than ever:
Cleaner Design: Outdated elements removed for a modern, refreshed look.
Simplified Navigation: A more intuitive menu structure for quicker access.
Form Improvements: Smoother workflows for contact imports and data entry.
Status Indicators: Clearer visual feedback on system processes and job completion.
🔗 Integration Enhancements We’ve expanded and strengthened platform connectivity:
API Improvements: More reliable connections with external services.
Real-Time Updates: Instant syncing ensures your data stays accurate and up to date.
📈 What This Means for You
Easier Survey Management: Manage surveys more intuitively.
Better Insights: Enhanced analytics give you deeper understanding of your data.
Improved Reliability: Fewer errors and faster performance across the platform.
Enhanced Collaboration: Tools that make it easier for your team to stay aligned.
Future-Ready: Foundational work is paving the way for exciting new features ahead.
We’re committed to continuously improving your experience. If you have questions about these updates or want to explore the new features, our support team is here to help!
Server Upgrade
New
🚀 Recent Updates
Server Upgrade & Performance
We’ve upgraded our servers to give background jobs more capacity.
This means your data syncs will run faster and more reliably, especially for accounts with large volumes of data.
Note: pulling very large historical datasets can still take some time, but performance is much improved.
API Token Validation Improvements
After adding an API token, you can now click into it to view all endpoints.
Endpoints are clearly marked as valid or invalid.
If a token is missing access to some endpoints, you can now use the new “Revalidate” button directly in place.
This is especially important if you plan to use the AI tools, since those require full endpoint access.
AI Chat Reliability Fix
Fixed an issue where AI chat messages sometimes received no response.
Cause: background tasks like email and data syncs were previously prioritized over AI.
Now, AI chat requests are given proper priority so your conversations won’t be delayed by other jobs
Streamlined Aspire Integration and Onboarding Enhancements
Improvement
Clarified separation of Wilson surveys and AI Aspire tool.
Enhanced error messaging for invalid credentials.
Improved instructions for adding Aspire credentials.
Added support for multiple Aspire connections per account.
Introduced notification reminders for onboarding completion.
Email Delivery Configured
Fix
System emails, such as password resets and account invitations, are now sending successfully. Previously, accepting an account invitation could trigger a 500 error when the email failed to send. This issue has been resolved.
Aspire API keys are included(free) for all accounts!
New
YourAspire.com API Update
We have an exciting update—API keys are now included with all Aspire accounts. In the past, Aspire accounts did not always come with a dedicated representative, and API keys were either offered as a paid add-on or restricted by plan level. This is a significant change in their offering.
If you do not currently have an API key or an Aspire representative assigned to your account, send us a message. We will work directly with Aspire to ensure a rep is assigned to you and that you receive an API key at no additional cost.
